About Worcester Appliance Repair Pros

A specialist appliance repair service in Worcester, MA — not a general handyman company treating it as an afterthought.

Graham Whitlock, founder of Worcester Appliance Repair Pros
Our Focus

Why Graham Whitlock Only Fixes Appliances

I'm Graham Whitlock, founder of Worcester Appliance Repair Pros. I started this company in 2012 after 18+ years working in residential appliance service, because I kept seeing the same thing here in Worcester: general handyman services would glance at a broken appliance, guess at the fix, and move on to the next job without actually confirming what was wrong.

I built Worcester Appliance Repair Pros around the opposite idea: pick one trade, understand it completely, and get genuinely good at diagnosing exactly why an appliance is failing — especially through a Central Massachusetts winter, when a frozen water line or a cold garage refrigerator calls for a different diagnosis than the same complaint would in a milder climate — rather than defaulting to a parts-swap guess. That focus means every call gets a real diagnosis first, so you get an honest read on what your appliance actually needs.

  • We specialize exclusively in residential appliance repair — nothing else
  • Founded in 2012 by Graham Whitlock, an appliance repair specialist with 18+ years of hands-on experience
  • Same-day and after-hours appointments available 24/7, every day of the week
  • Upfront pricing before any work begins — no surprise add-ons after the fact
  • Honest repair-vs-replace recommendations, every visit, never a pressured upsell
  • Worcester Appliance Repair Pros technician performing appliance repair in Worcester, MAWorcester Appliance Repair Pros technician performing appliance repair in Worcester, MAWorcester Appliance Repair Pros technician performing appliance repair in Worcester, MAWorcester Appliance Repair Pros technician performing appliance repair in Worcester, MAWorcester Appliance Repair Pros technician performing appliance repair in Worcester, MAWorcester Appliance Repair Pros technician performing appliance repair in Worcester, MA
    How It Works

    How a Service Call Actually Goes

    1. Call or book online

      Tell us what's happening and your Worcester neighborhood — we'll give you a same-day window when available.

    2. On-site diagnosis

      A technician tests the actual failure, not a guess, before recommending anything.

    3. Upfront pricing

      You get a clear price before any work begins — no surprise add-ons after the fact.

    4. Repair and test

      Most repairs are completed in a single visit and tested under real use before we leave.

    Reviews

    What Worcester Homeowners Say

    Dishwasher wasn't cleaning well and I assumed it needed replacing. He traced it to cold incoming water temperature from our original plumbing — fixed at the water heater, saved us a new dishwasher.
    Daniel W.
    West Side
    Ice maker just stopped working during a cold snap. He found the water line had frozen along an exterior wall — thawed it and insulated the pipe so it wouldn't happen again.
    Christine P.
    Vernon Hill
    Range wouldn't stop clicking on a Sunday night. Someone was out within the hour, found a clogged burner port, cleaned it up and tested every burner before leaving.
    Anthony G.
    Quinsigamond Village

    Open 24 Hours a Day, 7 Days a Week

    Same-Day Appliance Repair in Worcester — Open 24 Hours a Day, 7 Days a Week

    Call now to speak with a real person and get a same-day appointment — no call centers, no automated queue.

    (888) 349-1438
    Call Now: (888) 349-1438